Incidents of drivers taking advantage of OFW passengers are already not new. However, this does not mean that such incidents must be tolerated.
The Manila International Airport Authority (MIAA) general manager Ed Monreal calls on travelers and OFWs to report if the taxi driver takes advantage of them, especially during the busy holiday traffic.
This could mean that taxi drivers might overcharge their passengers during the holiday rush with all the traffic and busy roads.
Monreal would like to also remind the public to avoid riding colorum taxis whilst take only those airport-accredited taxis especially those coupon taxis, to make sure of a safe ride.
If you found yourself victimized by these taxi drivers, you can simply toss a message to the LTFRB Facebook page, it’s less hassle than personally going to their office plus they are quite responsive as long as you have the right information with you.
When reporting incidents involving taxi drivers, make sure to take note of the plate number of the taxi. If you don’t have access to it, you can check the name of the driver, which is usually found on the identification card hanging on the rearview mirror. If none, you can take note of the taxi operator which is usually painted on the door of the taxi.
Also, make sure that the complaint has the exact date, time, and even place of incident.